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Your main responsibilities will include but not be limited to: Reinforcing the Platinum Service through Hospitality, CRM, and promotions across multiple brands.
Website Navigation, description: Reporting to the VIP Team leader, the VIP account manager will be responsible for: Responding to customer requests and questions regarding service, products and account information while answering calls, emails and instant chat messages from customers and maintain a rapid response rate.
Supporting Customer Service functions globally to ensure VIP service is maintained 24/7.Help with learning the local language 25 days holiday Gibraltar bank holidays (approximately 12 days).Work alongside our Product teams to increase player activity and drive turnover.Meet and host VIPs at Hospitality events.You thrive under pressure rising to any challenge presented to you.You are a good listener, empathetic and discreet.Oct152016, location Gibraltar, we are looking for a new VIP Casino Account Manager to join our Gibraltar base team.Heres HOW, copyright m By Y group ltd.

A commitment to continuously improving the service offered to high value clients.
Deliver the VIP Casino Business plan through product and channel growth at Customer and Group level.
Proactively contacting customers via phone and chat following a structured sales process to maximise Business opportunities while maintaining high levels of grammar, listening and verbal skills.
The doors of our most prestigious VIP club are now open for you!
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This role is based in Gibraltar, providing the perfect opportunity to progress your career and take advantage of the cultural, lifestyle benefits of living in Gibraltar.
You will also be responsible for ensuring William Hill is compliant with UK Gambling Regulations to ensure we meet our commitments as a leading gambling business.
Send your CV, please attach Word or PDF format only.